Mercury Insurance Services, LLC

Mercury Insurance Services, LLC

Property Claims Specialist Field II

Rancho Cucamonga, CA, US · Mid

Sponsorship not specified$77k-$142kDetected 1 day ago
Customer SupportCommunicationTime ManagementAdaptability

About the role

  • If you're passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!
  • Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events.
  • State specific pay scales for this role are as follows:

Responsibilities

  • Investigate and resolve Homeowners claims of moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes.
  • Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.
  • You may also handle some claims via virtual technology and/or collaborate with vendors.

Requirements

  • Valid driver's license is required.
  • Ability to obtain state specific property claims licensing, as required.
  • Ability to handle virtual claims.
  • Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims
  • Bachelor's degree preferred or equivalent combination of education and experience.
  • Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.

Nice to have

  • Are known for clear and professional communication, both written and verbal
  • Are bilingual and/or have prior military experience is a plus
  • 3-5+ years equivalent industry experience is preferred

Skills

  • About the Company Why choose a career at Mercury?
  • Pay Range USD $76,829.00 - USD $142,213.00 /Yr.

Compensation

  • USD $76,829.00 - USD $142,213.00 /Yr.
  • Typical hiring range is $98,568 to $120,473 The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Benefits

  • Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.
  • We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
  • Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.

Company info

  • https://www.mercuryinsurance.com/about/careers
  • Perks and Benefits We offer many great benefits, including:
  • Why choose a career at Mercury?
  • At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years.
  • We are one team with a common goal to help others.
  • Everyone needs insurance and we can't imagine a world without it.
  • Our team will encourage you to grow, make time to have fun, and work together to make great things happen.
  • We embrace the strengths and values of each team member.
  • We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
  • We care about our people, and we mean it.
  • Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
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