Facilities Management Express

Strategic Account Manager

US

Sponsorship not specified$130k-$150kDetected 19 hours ago
SalesforceCRMSalesAccount ManagementProcurementCustomer SuccessCommunicationCollaboration

About the role

  • Success is measured in expansion ARR and retention, not new-logo activity volume.
  • Be prepared to discuss your background as well as what you're looking for in your next role and what direction you see your career path taking.
  • Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc. - Final Panel Interview: A 90-minute panel interview with key teammates that you'll be working with on a daily basis.

Responsibilities

  • Own a portfolio of ~70 named strategic accounts; build and execute an account plan for each that maps current footprint, whitespace (unadopted modules/users), and clear paths to expansion.
  • Lead renewals and retention across the portfolio, protecting and growing ARR through proactive, value-driven engagement.
  • Multi-thread relationships across each account (economic buyers, operations, IT, and procurement) to build organizational depth beyond a single contact.
  • Apply MEDDPICC rigor to expansion opportunities: confirm economic buyers, co-build business cases, and identify key compelling events (budget cycles, bonds, board approvals, and compliance requirements).
  • Lead internal deal teams (Sales Engineering, Customer Success, and Product) to deliver tailored expansion proposals and measurable ROI narratives (time saved, downtime reduced, compliance/audit defensibility).
  • Maintain rigorous CRM hygiene in Salesforce; update pipeline, opportunities, and account data accurately and in a timely manner.
  • Partner closely with the outgoing account owner through one full renewal cycle per account to ensure a seamless handoff.
  • Excellent written and verbal communication skills, with a demonstrated ability to quickly build trust with senior stakeholders.

Requirements

  • Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding.
  • Candidates who receive an offer will be required to complete a background check prior to onboarding.

Nice to have

  • 7+ years of experience in B2B SaaS sales or account management, with a proven track record of expanding and retaining enterprise/strategic accounts (beyond net-new acquisition).
  • Demonstrated success navigating complex, multi-stakeholder sales cycles
  • Proven experience owning a renewal and expansion portfolio while carrying an ARR-growth quota.
  • Strong discipline in account planning and multi-threading
  • highly proficient with MEDDPICC or a similar qualification framework.
  • Hands-on experience with Salesforce (or a similar CRM) and modern sales technology (such as Gong).
  • Preferred Experience & Qualities:

Compensation

  • The base salary for this position is expected to be $85,000. In addition to the base salary, this position is eligible for commission, with on-target earnings of $130,000-$150,000.
  • Carry and achieve an annual expansion-ARR quota; forecast accurately based on objective buyer engagement rather than seller optimism.
  • The base salary for this position is expected to be $85,000.
  • In addition to the base salary, this position is eligible for commission, with on-target earnings of $130,000-$150,000.

Benefits

  • FMX Benefits and Life at FMX:
  • b 100% company-paid health, dental and vision insurance.
  • Home office stipend: We'll give you everything necessary to do your job (company sponsored laptop, headset, etc.).
  • Generous PTO and UTO (unplanned time off) policies: If you're sick, why should that cut into your vacation time?
  • Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines.
  • 401(k) and medical / dental / vision / short and long term disability / life insurance

Company info

  • FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product.
  • FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space.
  • Check us out at: https://www.gofmx.com/
  • Note: All other company requirements are documented in the FMX Teammate Handbook.
  • FMX is an equal opportunity employer and a drug-free workplace.
  • Teamwork, Excellence and Integrity
  • At FMX we are remote first, but you're welcome to use our office as you need.
  • We have one all-company event a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers.
  • When you're in the office, you can take advantage of our free snacks, beverages, and office kegerator.
  • We're a team of hard-working, high-fiving, friendly folks.
  • We take collaboration, transparency, continuous improvement, and work/life balance seriously.
  • All other company requirements are documented in the FMX Teammate Handbook.
  • Work from home: At FMX we are remote first, but you're welcome to use our office as you need.
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This listing is sourced directly from Facilities Management Express's careers page and normalized into a canonical job model.