University of Central Florida
Applications Engineer II, Business Applications
Orlando, FL (Main Campus), USA · Mid
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About the role
- University Operations is seeking to hire an Applications Engineer II (Business Applications).
- This role is responsible for the administration, automation, integration, and lifecycle management of centrally supported business applications.
Responsibilities
- Administer, configure, and support a portfolio of enterprise business applications.
- Implement approved changes in accordance with ITIL and change management practices.
- Design and maintain automations for routine operational processes such as account provisioning, data transfers, scheduled jobs, and maintenance activities.
- Implement monitoring and alerting to improve reliability and reduce manual work.
- Develop and maintain operational documentation and runbooks.
- Develop, test, and maintain application integrations, APIs, data exchanges, scripts, and reports.
- Support data movement between business applications and university systems.
- Support application upgrades, patches, environment refreshes, testing, deployments, and rollback activities.
- Perform root cause analysis and implement long-term solutions to prevent recurring issues.
Requirements
- Bachelor's degree and 2 years of relevant experience
Nice to have
- Experience with automation tools, scripting languages, and workflow automation.
- Experience with ServiceNow, ITIL practices, and change management processes.
- Experience supporting application upgrades, testing, deployments, and lifecycle management activities.
- Experience creating technical documentation, runbooks, and knowledge base articles.
- Strong analytical, problem-solving, and customer service skills.
- Special Instructions to the Applicants:
- All applicants must be authorized to work for any U.S. employer.
- Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Compensation
- The anticipated salary range for this position is $56,030-$74,940.
Benefits
- Manage user access, security roles, scheduled jobs, and application health monitoring.
Company info
- We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.
Visa & Work Authorization
- All applicants must be authorized to work for any U.S. employer.
This listing is sourced directly from University of Central Florida's careers page and normalized into a canonical job model.