Bestow
Payments Product Analyst
Remote, US · Director
Sponsorship not specifiedDetected 47 days ago
SQLProduct ManagementResearch
About the role
- The Bestow Product team is responsible for defining, designing, and delivering exceptional experiences for our customers.
- This is a brand-new role on the product team.
- Your experience will help shape what it becomes.
Responsibilities
- Own the investigation lifecycle. Take a signal (high NSF rate, reconciliation gap, auth rate drop) from definition through root-cause analysis to a written recommendation, coordinating with analytics, revenue, and support teams along the way.
- Connect data and context: Frame the right questions with our analytics team and write your own SQL to dig into payment data, then pair the numbers with qualitative context from revenue and support that data alone won't surface.
- Work directly with carrier partner teams to understand the full picture.
- Go deep on every opportunity. Independently analyze each opportunity's revenue impact, root cause, urgency. Use AI tooling and your own judgment to move quickly without sacrificing quality.
- Produce intelligence artifacts. Your output is a document covering the problem, why it's happening, what we should do, and what it's worth.
- Partner with the product team. Translate your findings into clearly prioritized opportunities so product managers can act on them. Help maintain and shape the opportunity backlog.
- Our team collaborates across Engineering, Design, Revenue and Ops teams to transform product opportunities into solutions that drive revenue.
- You'll own payments excellence by investigating patterns, building business cases, and directly impacting customer revenue and operational efficiency.
- It's also one of the hardest to build, distribute, and modernize.
- We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise.
Requirements
- You know what an ACH return code means, why a reconciliation breaks, how retry logic works, and what a chargeback lifecycle looks like.
- You bring 3+ years in payment analysis, payment operations, or financial reconciliation ideally at a payments company, SaaS platform, or fintech.
Compensation
- Competitive salary and equity based on role
Benefits
- Our standard benefits include:
- Competitive salary and equity based on role
- Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
- 100% paid-premium option for medical, dental, and vision insurance
- Employee-led diversity, equity, and inclusion initiatives
- Life insurance is one of the world's most important products.
- Flexible work-from-home policy and open to remote
- Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities.
Company info
- This role reports to our Director of Product Management and is open to Remote (US). #LIRemote
- At Bestow, we're proud to be awarded for our team members, innovative products, and culture.
This listing is sourced directly from Bestow's careers page and normalized into a canonical job model.