Healthfirst
Bilingual Spanish Field Care Coordinator (travel NYC area)
New York, NY · Contract
Sponsorship not specified$47k-$62kDetected 30 days ago
ExcelCustomer SupportCommunicationMicrosoft Office
About the role
- As a valuable member of the Healthfirst Care Management team, the Field Care Coordinator (FCC) is responsible for conducting local home visits for Healthfirst members.
- The schedule is Mon-Fri 9AM-5:30PM and requires travel to the boroughs, Westchester and Long Island.
- Please note you will only be scheduled for the in-home appointments in 1-2 zip codes close to each other on the same day.
Responsibilities
- Supports the Healthfirst clinical team members, including UAS nurses and Care Managers, by facilitating cross-cultural communications and interpreting the employee-to-member and member-to-employee conversation
- Properly documents findings in Healthfirst information systems
- When needed, the FCC also supports Healthfirst clinical teams by providing translation services.
Requirements
- Ability to travel around downstate New York which includes the 5 boroughs, Long Island, Orange County, and Westchester
Nice to have
- Ability to commute by car/vehicle
- Work experience as an Interpreter/Translator or in a bilingual customer service role in the field and/or in a call-center
- Familiar with areas of NYC, Long Island, and/or lower Westchester
- A valid NYS driver's license or ID
- In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying.
- Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied.
- Thank you for considering a career with Healthfirst Management Services.
- EEO Law Poster and Supplement
Compensation
- As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decisio
Benefits
- Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
- Collaborates with other members of the clinical team (Care Managers, Care Coordinators, Clinical Eligibility Nurses, Medical Directors, etc.) to ensure member needs are prioritized and addressed
- Collects documents from members, including health care proxy agreements and other important member documents, and ensures they are routed to the appropriate recipient
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This listing is sourced directly from Healthfirst's careers page and normalized into a canonical job model.