Pattern

Pattern

Area Manager (Reverse Logistics)

Hebron, KY, US · Full-time

Sponsorship not specified$20k-$30kDetected 139 days ago
SQLData AnalysisData VisualizationExcelSupply ChainLogisticsPerformance ManagementLeadershipCommunicationMicrosoft Office

About the role

  • We currently ship 60M units a year and are growing rapidly.
  • Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations.
  • This individual will be driving consistent execution across processes with a focus on quality, recovery value, and brand stewardship.

Responsibilities

  • Lead frontline warehouse operations for the Reverse Logistics department, ensuring consistent, predictable process execution (quality and adherence over speed/throughput)
  • Directly manage 20-30 associates and a supervisor, including performance management, staffing coordination, and ensuring behavioral and process standards are upheld
  • Own adherence to operational standards including 5S implementation, labor planning, and process consistency
  • Manage and maintain operational tools and systems, including updating backend configurations, questionnaires, and workflows to improve associate efficiency
  • Oversee and collaborate with a network of downstream liquidation partners, ensuring proper inventory flow, recovery value optimization, and brand stewardship
  • Build and improve reporting processes -getting hands-on with analytics and process design rather than relying solely on ticketing or external teams
  • Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more.
  • We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners.

Requirements

  • Experience managing teams (ideally 20+ employees), with demonstrated success in frontline leadership within warehouse, manufacturing, or operations environments.
  • Excellent multi-tasking skills with the ability to prioritize
  • Comfort balancing operational execution with strategic thinking-particularly in reverse logistics, recovery value analysis, and liquidation networks.
  • Strong analytical mindset with ability to evaluate processes, interpret data, and drive measurable process improvements with financial impact.
  • Experience building or improving tools, systems, or workflows-preferably with demonstrated math/science-based process optimization.
  • Background in supply chain, operations, industrial/operations engineering, manufacturing, or related technical disciplines (Purdue supply chain/operations programs noted as strong pipeline).
  • Demonstrated ability to walk into ambiguous or developing environments and "build" processes rather than operate within fully mature systems.
  • Strong partnership and communication skills to collaborate cross-functionally and manage nuances across facilities and external partners.
  • Flexible- Embraces Change
  • Problem Solver
  • Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
  • Physical Demands

Nice to have

  • Exposure to data analytics tools (e.g., SQL, data visualization platforms)
  • ability to work with backend systems and understand system architecture is preferred.

Compensation

  • Provide partial shift flexibility (salary role), including potential split schedule coverage to support future night shift operations.

Benefits

  • Medical PPO and HSA with employer match plan options
  • Dental, Vision, STD, Supplemental Insurance plans
  • Company Paid LTD and Life Insurance
  • 4 weeks of PTO, accrued semi monthly

Company info

  • http://pattern.com/ We are seeking an Area Manager for our Reverse Logistics department to lead a team and frontline warehouse operations at our Hebron, KY location.
  • This role is exciting because you won't just manage operations-you'll build and optimize systems, influence recovery strategy, and directly impact financial performance across our warehouse network.
  • This is a full-time on-site role based in Hebron, KY.

This listing is sourced directly from Pattern's careers page and normalized into a canonical job model.