Pearson

Pearson

Lead, Service Delivery Management

United States

Sponsorship not specifiedDetected 15 days ago
LeadershipMentoring

About the role

  • This is accomplished by supporting operational systems, compliance structures, and leadership accountability through school-based leadership teams.

Responsibilities

  • Job Overview The Lead, Service Delivery Management formerly known as the Director of School Operations (DSO) is a senior, enterprise-level leadership role responsible for operational excellence across a portfolio of Connections Academy schools.
  • The Lead, Service Delivery Management focuses on strengthening the effectiveness of school leaders and leadership teams through hands‑on partnership, coaching, and operational problem‑solving.
  • The Lead uses a multi-layer leadership model to ensure alignment and execution of school operations to PVS standards and values.

This listing is sourced directly from Pearson's careers page and normalized into a canonical job model.