Stanley Black & Decker
Bilingual (English/French) Customer Service Agent - remote Canada
Mississauga, Ontario, Canada
Sponsorship not specified$50k-$55kDetected 1 day ago
SAPCustomer SupportMicrosoft Office
> stay_score
odds of building a lasting career here
32Risky
Cap-exempt (no lottery)0
Sponsors this role62
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- The successful applicant will also act as a key contributor to the customer service team by receiving distributors calls and inquires.
- The Why It takes great people to achieve greatness.
- People with a sense of purpose and integrity.
Responsibilities
- Opportunities to stretch and develop in our diverse lines of business within our Fortune 200 company.
- We Don't Just Build The World, We Build Innovative Technology Too.
- Come build with us and take your career to new heights.
Requirements
- College or University diploma/degree
- Must be able to handle multiple tasks in a high call/systems volume environment while maintaining composure and flexibility
- Ability to communicate (oral and written) with sales personnel and distributors in a professional and courteous manner
- Must be dependable, capable of making decisions, and following through on team tasks and willing to help all other associates with little or no supervision
- Ability to rapidly assimilate marketing programs, product knowledge and all other company policies and procedures
- Please note that as part of our recruitment process, candidates in the final stages will be required to complete a background check which may include a criminal background, credit and drivers abstract check.
Compensation
- Anticipated compensation for this role is $50,000-$55,000 in annual base salary.
Benefits
- A supportive work environment where you can be your best every day.
- Competitive compensation & benefits package.
- Company Perks including: Goodlife Fitness discounts, Employee product purchase, and many more!
- We remain committed to upholding the values of equity, diversity, and inclusion in our work environments.
Company info
- We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
- Global Benefits & Perks
- You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
- What You'll Also Get
- You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
- We're the World's largest tool company.
- We're industry visionaries.
- We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative.
- We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet.
- We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
- Career Opportunity: Career paths aren't linear here.
- Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
- Learning & Development:
- Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Equal opportunity
- equal opportunity to succeed on their own merit.
- If accommodation is required at any point in the recruitment process, please contact a member of our Recruitment Team.
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This listing is sourced directly from Stanley Black & Decker's careers page and normalized into a canonical job model.