Trovy
Business Operations Associate
New York City
Sponsorship not specified$140k-$160kDetected 24 days ago
SQLProduct ManagementCRMLogisticsLeadership
About the role
- We're looking for a Business Operations Associate to be the analytical and operational engine behind Trovy.
- You bring the operational reality and the analysis
- together you make Trovy's operations faster, cleaner, and more scalable.
Responsibilities
- Own cross-functional operational projects end to end, from vendor evaluations to new-process launches to building in CRM tools.
- Own cross-functional projects end to end, from scoping through execution
- Build internal AI tooling to make existing business processes more efficient
- Develop dashboards, KPIs, and reporting to provide visibility into company performance
- Pull, clean, and analyze data across systems to answer the questions that drive decisions: where are we losing time, money, or accuracy, and what's the highest-impact fix
- Gather qualitative and quantitative data, synthesize what you find, and develop actionable recommendations.
- Partner with operations leadership to understand frontline needs and translate them into product requirements
- Own the feedback loop between ops and product - surfacing issues, tracking resolution, and communicating updates
- Process Design & Improvement
- Map current-state operational workflows across loan admin, servicing, disputes, and remediation; then design streamlined future-state processes in partnership with ops leads
Requirements
- 3-6 years of experience in product management, management consulting, business operations, fintech operations, or a related field - we care more about evidence that you get things done.
Nice to have
- Strong analytical horsepower and structured thinking
- Every day is different.
- You have to be comfortable with ambiguity and shifting priorities
Compensation
- $140,000-$160,000, commensurate with experience, meaningful equity participation.
- Market Opportunity: Join a team tackling the $30T home equity market.
- Early Impact: Help shape our operations from the ground up.
- Ownership: Competitive salary, meaningful equity, and room to grow
Benefits
- 401K, 100% company-paid dental, medical, vision and life insurance, flexible time off, and more
- Competitive salary, meaningful equity, and room to grow
Company info
- Stand up new functions, workflows, and systems from scratch as the company grows
This listing is sourced directly from Trovy's careers page and normalized into a canonical job model.