Passion.io
Customer Success Manager (Global Remote
Toronto, Ontario, Canada
Sponsorship not specifiedDetected 44 days ago
SparkProduct ManagementProduct StrategyProject ManagementHubSpotCustomer SuccessIntercomMentoring
About the role
- We're now looking for a Customer Success Manager who's obsessed with outcomes, retention, and making creators feel like they've found their people.
- 2️⃣ Show Us Your Style - Roll up your sleeves for a short, practical task.
- We'll send over a mini real-world scenario to see how you'd work your CSM magic.
Responsibilities
- We'll zoom in on your past CSM wins, how you build customer love, and what makes your success playbook tick.
- It's your chance to vibe-check the team, hear how we support creators, and swap ideas.
- Connect with senior leaders to explore how our mission, culture, and product roadmap align with your own aspirations. ✨ You In?
Benefits
- You'll talk goals, NRR levers, playbook evolution, and where we're heading next as a Success team 🔚 Big Picture - This is where vision meets values.
Company info
- At Passion, we're building a remote team that's as energized as the creators we serve.
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This listing is sourced directly from Passion.io's careers page and normalized into a canonical job model.