Kalamazoo Gospel Ministries

Men's Shelter Manager

Kalamazoo, MI

Sponsorship not specifiedDetected 9 hours ago

StatisticsLeadershipCommunicationCollaborationMentoringMicrosoft Office

About the role

Provide leadership, coaching, accountability, and professional development for all Men's Shelter staff, including leads, case managers, frontline staff, volunteers, and program participants serving within the department.
Develop, implement, and continually evaluate policies, procedures, and programming that promote safety, operational excellence, guest engagement, and transformational outcomes.
Meet regularly with all direct reports to coach, develop, evaluate performance, and ensure guests are progressing toward individualized goals.
Collaborate with other KGM departments to ensure guests receive coordinated, holistic care and support.
Develop and maintain accurate reports, documentation, statistics, and departmental records, providing regular updates to executive leadership.
Identify, mentor, and develop future ministry leaders through intentional coaching, leadership development, and succession planning.
Develop and manage the departmental budget, ensuring sound financial stewardship and responsible use of ministry resources.
Perform additional duties as assigned by the President & CEO.

You can include your Pastor.
As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord.
Demonstrates integrity, wisdom, humility, and the ability to make sound and timely decisions.
Must be able to walk throughout shelter facilities and respond to guest and staff needs.
Must be able to lift and move up to 50 pounds.
Participate in all required organizational meetings, trainings, ministry activities, and Redemptive Counsel meetings.
Bachelor's degree in Human Services, Social Work, Counseling, Ministry, Criminal Justice, or a related field preferred.
Biblical counseling training or certification preferred; willingness to pursue additional training and development required.

Demonstrates high ethical standards with the ability to make sound, timely decisions.
Strong written, verbal, and interpersonal communication skills.
Ability to remain calm and provide effective leadership during crises and emotionally charged situations.
Strong organizational, administrative, and time-management skills.
Ability to analyze program performance and utilize data to improve ministry effectiveness.
Practical knowledge and application of biblical principles and discipleship.
Ability and willingness to share the Gospel and actively participate in all ministry activities of Kalamazoo Gospel Ministries.
Computer and mobile phone Case management and documentation software Microsoft Office and web-based applications

Minimum of three (3) years of progressively responsible leadership experience in ministry, social services, behavioral health, homelessness services, rescue mission ministry, or a related field.
Experience working with individuals experiencing homelessness, addiction, mental health challenges, and trauma preferred.

This listing is sourced directly from Kalamazoo Gospel Ministries's careers page and normalized into a canonical job model.