Apex Systems
Technical Product Manager
Charlotte, North Carolina, USA · full-time
Sponsorship not specifiedDetected 35 days ago
Product ManagementProduct StrategyExcelProcess ImprovementCustomer SupportLeadershipCollaborationCompTIA
About the role
- We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
- Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
- Everforth Apex Systems is an equal opportunity employer.
Responsibilities
- Define and manage the product strategy and roadmap for the Microsoft 365 family of products.
- Deliver requirements documents with prioritized features and justifications.
- Drive new product enhancements and updates through the development lifecycle.
- Understand and manage the costs and financial levers that impact the product.
- Develop core positioning and messaging for the product across various marketing campaigns.
- Deliver monthly metrics, including volumes, savings, and expenses with forecasts.
- Ensure service adoption forecasts are met and perform product demonstrations for customers.
Requirements
- Demonstrated success in defining and launching products, with experience in a high-volume production organization.
- 10+ years as an Information Technology professional, with at least 7+ years in Product Management.
- Bachelor's or Master's degree in Information Technology or a related field.
Nice to have
- Product Management Certification.
- Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Skills
- Experience with Microsoft products (Microsoft 365 and SCCM), software deployment processes, and software lifecycle processes.
- Proficiency working with large data sets using Excel and SQL.
- Familiarity with JIRA.
- Preferred Qualifications Product Management Certification.
- Six Sigma knowledge and achievement.
- ITSM experience.
- A strong technical background.
- Everforth Apex is a world-class IT services company that serves thousands of clients across the globe.
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Benefits
- This role involves defining the product vision, gathering customer requirements, and collaborating with engineering, marketing, and support teams.
- Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
- You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Company info
- Gather, represent, and prioritize the needs and requirements of a wide variety of customers.
- Charlotte, North Carolina (Onsite) Role Overview We are seeking a Technical Product Manager to oversee product planning and execution for key service offerings.
Visa & Work Authorization
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