Futurewavesystems

Futurewavesystems

Sr. Software Engineer

Miami, FL, United States · Senior

Sponsorship not specifiedDetected 3716 days ago
JavaScriptJavaCiscoCommunication

About the role

  • The Contact Center Senior Software Engineer analyzes requirements and designs, develops, tests, deploys and maintains application systems in response to enterprise needs of moderate to high complexity in the fast paced contact center environment.
  • 4+ years of professional experience in a related field with increasing responsibility

Requirements

  • 4+ years of professional experience in a related field with increasing responsibility
  • Experience in Java & JavaScript
  • Experience in designing contact center development solutions, including integrating with ICM, telephony components, and with back-end business applications
  • Experience with Cisco CVP or similar IVR call flow development
  • Knowledge of Speech Recognition technology, preferably Nuance
  • Experience with telephony integration development
  • Identify and validate software and infrastructure components required to implement technical solutions
  • Translate designs into specifications for required infrastructure and application software components

This listing is sourced directly from Futurewavesystems's careers page and normalized into a canonical job model.