Gigs

Forward Deployed Product Manager

San Francisco, New York

Sponsorship not specified$200k-$250kDetected 29 days ago

WireframingProduct ManagementProject ManagementBusiness DevelopmentCustomer SuccessCommunicationCollaborationOrganizational Skills

About the role

You will help customers plan, coordinate and successfully launch integrations using the Gigs API.
The role is a unique blend of the technical, strategic and operational.
Work can range from partnering with Product on a critical feature blocking a strategic onboarding, to scoping, coordinating, and driving an API implementation over multiple geographies with one of the world's largest Fintechs.

Deliver customer implementations.
Key technical contact. You'll work with our customer's engineering and product teams as they integrate and continue to develop with Gigs, and advise them on the best implementation path.
Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently.

You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API's and webhooks.
Additionally, your business acumen shows you have the ability to onboard into complex, operationally intensive industries, and ensures well-rounded decision-making.
You will be the subject matter expert when it comes to the UX/UI the customer builds, and specific endpoints that are required to build out a best in class user experience.
You have experience with and are a super user of Smartsheets, Asana, Linear, or another type of project management tool.
You are an implementation powerhouse: You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company.
You are organized and are a champion at pushing customer projects forward.
You balance a technical, product, and commercial mindset: You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API's and webhooks.
You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders.
You are able to persuade C-level executives at leading tech-enabled businesses.
You are proactive, creative, and hands-on: You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment.

You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company.
Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR.
You've worked on complex API integrations and you know exactly how to execute them successfully.

$200,000 - $250,000
(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)
At Gigs, we value in-person collaboration.
We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief.
We support flexibility where it makes sense.
Some focused work can be done remotely, and not every role or week looks the same.

We offer competitive compensation and stock options because we see you as a true partner in our growth.
We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it's like to work at Gigs?
Cross-functional coordination: You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision.

working in tandem with the Business Development team for new implementations and being the main point of contact with our largest customers as they do further development.
An Forward Deployed Product Manager is our customers' technical partner at Gigs.
But you will also be heavily involved with Growth: working in tandem with the Business Development team for new implementations and being the main point of contact with our largest customers as they do further development.
Commercial Strategy: Understand the commercial fundamentals of each implementation and work to ensure they are delivered successfully. Deeply understand what characterises a high conversion user flow and help our customers successfully implement it.
What we are looking for
Customer Obsession. Our customers' product is our product.
Deeply understand what characterises a high conversion user flow and help our customers successfully implement it.
At Gigs, we believe in rewarding excellence.

This listing is sourced directly from Gigs's careers page and normalized into a canonical job model.