SHANER
Director of Front Office
Key Largo, FL, United States · Director
Sponsorship not specifiedDetected 9 days ago
About the role
- - Be available to work a flexible schedule, including weekends, holidays, and varied shifts. - Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. - Handle guest complaints ensuring guest satisfaction. - Hire, train and develop hotel team members and ensure all required training is complete
- according to standards. - Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. - Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. - Maintain complete working knowledge of
Requirements
- Hire, train and develop hotel team members and ensure all required training is complete according to standards.
This listing is sourced directly from SHANER's careers page and normalized into a canonical job model.