Workiva
Implementation Consultant
Canada - Remote
Sponsorship not specifiedDetected 31 days ago
AccountingFP&AERPCommunicationProblem SolvingMicrosoft Office
About the role
- At Workiva, you'll bring technology to market that executives, boards, and regulators depend on.
- If you're energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we'd love to meet you.
Responsibilities
- Solution Implementation: Manage customer process designs, execute data migration (mapping and transforming), and document processes for seamless handoffs.
- Quality Reviews: Evaluate peer and partner implementations to ensure adherence to Workiva best practices, exercising sound judgment on deviations and escalating significant issues.
- Insights & Feedback: Identify trends in customer satisfaction and partner delivery, translating those experiences into structured feedback for product and professional services teams.
- Partner Implementation: Support joint delivery engagements by guiding partners on Workiva methodology and platform behavior.
- Partner Enablement: Lead technical enablement sessions to evaluate delivery readiness, and provide constructive feedback using solution rubrics.
- This hands-on, customer-facing role involves configuring solutions, building process documentation, and training users across multiple concurrent engagements.
- In this team-first role, you will apply established best practices, perform quality reviews of peer and partner work, and actively enable implementation partners to deliver to Workiva standards.
- Manage customer process designs, execute data migration (mapping and transforming), and document processes for seamless handoffs.
- Identify trends in customer satisfaction and partner delivery, translating those experiences into structured feedback for product and professional services teams.
- Support joint delivery engagements by guiding partners on Workiva methodology and platform behavior.
Requirements
- 3+ years of experience in service delivery, finance, accounting, audit, or a related role
- With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
Nice to have
- Experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and related technology platforms
- Hands-on experience with the Workiva platform, other SaaS or cloud technologies, or data architectures
- Consultant-level experience at a services firm or public accounting preferred
- Comfort with ambiguity
- strong instinct for when to solve independently and when to escalate
- Self-motivated with a strong propensity for action, results, and continuous improvement
- Ability to present topics clearly and succinctly across stakeholder levels
- Familiarity with Microsoft Office Suite and Google Workspace applications
Benefits
- Bachelor's degree or equivalent combination of education and experience in a related field
Company info
- The Implementation Consultant directly interfaces with customers and partners to deliver sustainable, scalable Workiva solutions that achieve desired business outcomes.
- The Workiva platform evolves constantly, so we are looking for someone who proactively adopts new product knowledge and shares insights to strengthen the team's collective expertise.
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This listing is sourced directly from Workiva's careers page and normalized into a canonical job model.