Sunnyside
Retail Store Supervisor
211 52nd Street Pittsburgh, PA 15201 · Part-time
No sponsorshipDetected 1 day ago
ComplianceInventory ManagementEmployee RelationsCustomer SupportCommunicationProblem SolvingMentoring
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- At Sunnyside, we believe the employee experience is paramount.
- With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth.
- As a Dispensary Supervisor, you will have:
Responsibilities
- The Sunnyside* Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with state law and Company standards.
- As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company's mission to normalize, professionalize, and revolutionize cannabis.
- Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non- peak periods.
- Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.
Requirements
- Must be 21 years of age or older to apply
- Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals.
Nice to have
- 1+ year experience leading or mentoring a team
- cannabis experience preferred
Skills
- High School Diploma or equivalent
- 5 years' experience in customer service
- 1+ year experience leading or mentoring a team; cannabis experience preferred
- Excellent customer service skills
- Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
- Excellent communication, interpersonal, and persuasive skills
- skills include onboarding, training, coaching and providing feedback.
- Elevated skills in decision making, active listening and problem solving.
- Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service
Compensation
- Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program.
Benefits
- Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.
- We also offer eligible employees paid holidays and paid time off.
- Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program.
- Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques.
- Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
Company info
- Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees.
- As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike.
- If you're interested in joining our mission, click the below links to join our team today!
Visa & Work Authorization
- The company does not offer employment-based visa sponsorship <span class="markia7dnrsej" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb
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This listing is sourced directly from Sunnyside's careers page and normalized into a canonical job model.