Lyra Technology Group

Relationship Manager

Nashville, TN · Full-time

Sponsorship not specified$75k-$80kDetected 27 days ago

Project ManagementAccount ManagementBusiness DevelopmentNegotiationBudgetingCommunicationCollaborationPublic SpeakingAdaptability

About the role

Our companies are operated independently by exceptional management teams.
Companies that join our group retain the employees, name, and culture that have made them successful.
Lyra Technology Group is looking for a full-time Relationship Manager to join the team at one of our operating companies in Nashville, TN.

As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Manage service quotes, contracts, lease agreements, and SLAs for the entirety of the client relationship lifecycle
Consistently maintain ConnectWise with information needed by all departments to successfully care for clients and opportunities
Develop a deep understanding of client needs and propose additional technology solutions to meet those needs
Work closely with technical team leaders to establish and maintain strong working relationships
Prepare and present client overviews during daily huddles so the internal team can better understand the client and how to best support them

Bachelor's degree or equivalent work experience desired
Proven track record of managing client commitments, negotiating, and closing sales
Strong understanding of client sales dynamics and the needs of small to medium-sized businesses
Familiarity with how SMB clients operate and make technology decisions
Ability to prepare clear written communications and professional materials
Ability to work both independently and collaboratively
2+ years of successful inside or outside sales or account management experience; technical sales preferred
Ability to establish, grow, and maintain long-term client relationships
Demonstrated success in developing client relationships that result in additional sales
Basic understanding of the Managed Services Provider (MSP) business model
Excellent verbal and written communication skills, including telephony and active listening
Strong interpersonal, negotiation, and client care skills
Excellent organizational and presentation skills
Ability to multi-task, adapt quickly to change, and perform well in a fast-paced environment

The targeted base compensation for this role is $75,000-$80,000 and will operate out of Nashville, TN in a hybrid model.

Lyra Technology Group is a p rivate e quity-backed holding company that invests in and operates industry leading technology service businesses.

This listing is sourced directly from Lyra Technology Group's careers page and normalized into a canonical job model.