Att

Call Center Support Representative

Atlanta, Georgia

Sponsorship not specifiedDetected 1 day ago

SalesCustomer SupportCommunicationProblem Solving

About the role

Note: This position reports to our 754 Peachtree Street NE, Atlanta, GA location.
This is your opportunity to be the voice of AT&T - a global leader in communications and technology.
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Provide advanced technical support, addressing complex and high-impact issues.
Manage multiple priorities simultaneously, demonstrating strong problem-solving and organizational skills.
If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!

Ability to analyze and resolve complex technical issues.
Experience working with cross-functional teams.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.
Proven experience in technical support, service provisioning, or network configuration.
Strong communication and coordination skills.
Excellent multitasking and organizational abilities.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave

Paid Time off and holidays
Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.
There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Disability Benefits (short term and long term)
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Extensive employee wellness programs

As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orienta

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