Cisco
Service & Logistics Territory Manager
RTP, North Carolina, US · Senior · Full-time
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About the role
- The application window is expected to close on: 11/29/2026 Meet the Team The Territory Manager (TM) is a Service & Logistics (S&L) point of contact for a defined by a Territory and/or Customer group.
Responsibilities
- Be a trusted advisor to S&L partners service supply chain inquiries
- Support partners through deal and renewal readiness
- Support executive critical issues through coordination of supply chain resources to achieve agreeable outcomes
- Optimize existing services through partner engagement at appropriate time within
- partner engagements
Requirements
- 6+ years of experience working in a matrixed global supply chain with a focus on service and logistics.
- 5+ years of experience in project management or program management.
- 3+ years of experience utilizing data analysis and forecasting tools to inform business decisions.
- 2+ years of experience managing and resolving customer escalations.
- Collaborate on tool improvements in support of supply chain data required for
Nice to have
- Master's degree or professional certification in Project Management (e.g., PMP) or Supply Chain Management.
- 5+ years of experience in territory management and acting as an advisor to internal and external partners.
- Experience implementing process improvement strategies within a supply chain or logistics environment.
- Experience aligning operational goals with broader business objectives through strategic planning.
- Experience collaborating with cross-functional teams such as Customer Experience (CX), Sales, and Technical Assistance Center (TAC).
- We work as a team, collaborating with empathy to make really big things happen on a global scale.
- Because our solutions are everywhere, our impact is everywhere.
- Message to applicants applying to work in the U.S. and/or Canada:
Compensation
- The starting salary range posted for this position is $111,100.00 to $147,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benef
Benefits
- Collaborate on building supply chain educational materials for partners and
Company info
- At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond.
- These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- We are Cisco, and our power starts with you.
This listing is sourced directly from Cisco's careers page and normalized into a canonical job model.