Heritage Pool Supply Group

Heritage Pool Supply Group

Counter Sales

Thousand Oaks, California · Contract

Sponsorship not specified$19k-$23kDetected 16 days ago
SalesLogisticsInventory ManagementCustomer SupportCommunicationCollaborationProblem SolvingAdaptability

About the role

  • Position Purpose: The Counter Sales role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions.
  • Direct Manager / Direct Reports: Reports directly to the Branch Manager.
  • This role does not include any direct reports.

Responsibilities

  • Accurately process and manage customer transactions at the sales counter using the company's computer system to ensure efficient and precise order fulfillment.
  • Deliver expert product recommendations and pricing information, tailoring solutions to meet customer needs and maximizing sales potential.
  • Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
  • Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
  • Maintain a clean and organized work environment, promoting operational efficiency and adherence to safety standards.
  • Maintain clear and effective communication with management and colleagues, executing duties with a focus on organizational goals and customer satisfaction, in alignment with company policies and objectives.
  • 1010 Lawrence Drive Thousand Oaks, CA 91320
  • Maintains a clean and orderly work environment, adeptly manages multiple tasks such as order entry, scheduling, and inventory management to optimize operations and meet deadlines.
  • Develops and maintains a foundational understanding of the company's product offerings, enabling informed recommendations and solutions that meet customer specifications and expectations.
  • Engages positively with other team members through clear communication, mutual respect, and cooperative effort to achieve organizational objectives and maintain a harmonious work environment.

Requirements

  • experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
  • Proficiency in basic computer operations and internet navigation.
  • Experience or familiarity with point-of-sale systems and order entry procedures.
  • Ability to work in varied conditions, including warehouses and outdoor environments.
  • Willingness and ability to work overtime as needed during the peak season.

Nice to have

  • Bilingual proficiency in English and Spanish.
  • Previous experience with irrigation or landscaping products.
  • Forklift operation experience.
  • Advanced skills in utilizing retail point-of-sale systems and common software applications, aiding in efficient order processing and accurate data entry.
  • Current forklift certification and other relevant qualifications that enhance operational efficiency and safety in warehouse and shipping environments.
  • A high school diploma or equivalent is required for the Counter Sales position.
  • An Associate Degree in Business Administration or a related field considered advantageous.
  • Minimum Years of Work Experience:

Compensation

  • The base salary for this position typically falls within the range of $19.00 to $22.88 per hour.

Benefits

  • All benefits subject to eligibility.

Company info

  • Strong collaboration and clear communication with staff, management, and customers are essential to meeting the Company's service standards.
  • Exhibits clear, concise, and efficient communication skills, crucial for relaying accurate information about products, pricing, and deliveries to customers, colleagues, and managers.

Equal opportunity

  • 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening.

Visa & Work Authorization

  • eived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical o
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This listing is sourced directly from Heritage Pool Supply Group's careers page and normalized into a canonical job model.