LifeStance Health
Clinical Onboarding Partner
USA-Remote · Full-time
Sponsorship not specified$53k-$63kDetected 13 days ago
SalesforceCRMProcess ImprovementRecruitingHRHRISLeadershipCommunication
About the role
- This role assesses clinician readiness, identifies and escalates onboarding and rescind-risk indicators, resolves barriers to start, and helps ensure clinicians are prepared to successfully begin practice at LifeStance.
Responsibilities
- Lead the end-to-end onboarding experience for clinical hires from signed agreement through Week 1, ensuring continuity across onboarding milestones, clinician engagement, and transition into practice operations.
- Serve as the central onboarding partner for clinicians, integrating onboarding communications, credentialing milestones, readiness planning, and transition activities across a complex clinical onboarding journey.
- Develop and deliver a tailored onboarding support and engagement plan based on clinician experience, specialty, onboarding complexity, timeline, and identified risk indicators.
- Lead cross-functional resolution of onboarding barriers, competing priorities, and operational dependencies that may impact clinician engagement, start readiness, or transition into practice.
- Develop and maintain clinician biography and profile information used in patient-facing and operational systems to support scheduling readiness and transition into practice operations.
- Develop and manage engagement plans for clinicians with extended onboarding timelines to maintain connection, support continuity, and reduce rescind risk.
- Assess, synthesize, and communicate clinician readiness, engagement signals, support needs, and operational considerations to practice operations leaders through onboarding transition updates that support workforce planning, onboarding continuity, and clinician ramp readiness.
- Develop and maintain an active rescind-risk profile for each clinician by synthesizing profile information, onboarding discussions, and ongoing engagement insights to assess risk indicators, support needs, and changes in readiness throughout onboarding.
- Document, track, and escalate rescind-risk indicators, onboarding delays, operational barriers, and clinician disengagement concerns within established workflows to enable timely intervention, informed decision-making, and onboarding continuity.
Requirements
- Guide clinicians through required onboarding actions across systems and workflows while assessing, resolving, or escalating completion issues, delays, and barriers that may affect onboarding progress or start readiness.
Nice to have
- Experience with Workday and Salesforce strongly preferred.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear.
- The employee is frequently required to walk.
- The employee must be able to lift and/or move objects up to 25 pounds.
Skills
- Experience navigating HRIS, ATS, CRM, or onboarding workflow systems.
Compensation
- $53,000 - $63,000/annually in addition to a competitive bonus plan
- LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position.
- LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Benefits
- As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance.
- Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
- At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs.
- But we make it happen with the best team in mental healthcare.
- As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
- LifeStance Health Values
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- COMPENSATION: $53,000 - $63,000/annually in addition to a competitive bonus plan
- Learn more about Diversity, Equity and Inclusion at LifeStance.
Company info
- We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
Equal opportunity
- LifeStance is an equal opportunity employer.
- Please note: This contact is intended solely for accommodation requests.
- This contact is intended solely for accommodation requests.
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This listing is sourced directly from LifeStance Health's careers page and normalized into a canonical job model.