Tsys
Bilingual (Spanish / English) Technical CSR
JEFFERSONVILLE, INDIANA
Sponsorship not specifiedDetected 7 days ago
Customer SupportResearch
About the role
- Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
- Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
- Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Requirements
- Research - Basic ability to research issues and resolve customer inquiries
- Here's a taste of what you can expect.
- Fluent in both English and Spanish
- High School Diploma or Equivalent
- Typically, 2 years' experience working within high volume technical support environment.
- Previous customer service experience
- Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
- Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
- Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
- Computer Skills - Basic computer skills
- Industry Knowledge - Ability to develop basic payments industry knowledge
- Our perks - what we'll bring for you
Compensation
- A competitive salary and benefits package that recognizes your contribution
This listing is sourced directly from Tsys's careers page and normalized into a canonical job model.