ICF
Salesforce Business Analyst
West Virginia Client Office (WV88) · Full-time
No sponsorship$74k-$125kDetected 7 days ago
Product ManagementProject ManagementAgileJiraSalesforceCommunicationProblem SolvingCritical ThinkingMicrosoft Office
About the role
- We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
- We will consider for employment qualified applicants with arrest and conviction records.
Responsibilities
- Collaborate with the team to prioritize and refine the product backlog, ensuring alignment with project goals and stakeholder expectations.
- Support the team in meeting DoD and federal security and compliance standards, including contributing to cybersecurity documentation for ATO approval.
- Support gate reviews for system and acquisition lifecycle checkpoints, ensuring all deliverables meet DHS standards.
- Translate business needs into detailed user stories, workflows, and system requirements to support low-code/no-code development on Salesforce's Government Cloud Platform.
- Familiarity with Salesforce, including its general functionality and the use cases it supports.
Requirements
- 3+ years as a Business Analyst, including at least one Salesforce project.
- Candidate must have a Public Trust or an Active Secret clearance.
- U.S. Citizenship is required due to federal contract requirements.
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
- Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.
- 3+ years of experience and proven proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite.
- 1+ years of experience delivering user training or creating technical documentation.
- Experience working with federal government clients, particularly DHS or DoD.
- Create comprehensive documentation, including process flows, requirements specifications, user guides, and deliverables required for gate reviews.
Skills
- Highly effective analytical and problem-solving capabilities.
- Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.
- Organized, detailed oriented and able to prioritize and multi-task.
- #icfsalesforce
- Working at ICF
- For more information, please read our EEO policy.
- Candidate AI Usage Policy
- If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com.
- The pay range for this position based on full-time employment is:
- $73,738.00 - $125,354.00
- West Virginia Client Office (WV88)
Compensation
- $73,738.00 - $125,354.00
Visa & Work Authorization
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
This listing is sourced directly from ICF's careers page and normalized into a canonical job model.