PermitFlow
Product Operations Manager
New York City, NY
Sponsorship not specifiedDetected 42 days ago
A/B TestingProduct ManagementProduct StrategyCustomer SuccessCommunication
About the role
- We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how.
- PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
- LOCATION - Our HQ is in New York City with a hybrid schedule (3 in-office days per week).
Responsibilities
- Partner closely with Product, Engineering, Analytics, and AI teams to build the operational foundation that drives faster, smarter product development
- Design, implement, and continuously improve the processes, tools, and systems that enable the product organization to scale effectively
- Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure alignment, launch readiness, and successful product adoption
- Develop and maintain dashboards, operating metrics, and experimentation frameworks that measure product impact and improve team performance
- Support the integration of AI-powered workflows, automation, and data-driven decision-making into core product and operational processes
- Identify bottlenecks across the product development lifecycle and implement scalable solutions that improve speed, quality, and repeatability
- Proven ability to collaborate across Product, Engineering, Analytics, and business teams to drive alignment and execution
- If you're excited by the opportunity to build AI-powered products that simplify complex real-world workflows - and want to help define a category from the ground up - we'd love to talk.
Requirements
- 2+ years of experience in Product Operations, Product Strategy, Business Operations, or a similar cross-functional role at a high-growth SaaS, technology, or AI-driven company
- Strong operational and systems-thinking mindset, with experience designing processes and driving data-informed decisions
- Strong analytical skills and data literacy, with the ability to synthesize insights and influence prioritization
- Excellent written and verbal communication skills, with the ability to bridge technical and non-technical stakeholders
- Experience leveraging AI tools and automation to improve workflows, surface insights, and increase productivity
Compensation
- Competitive salary and meaningful equity in a high-growth company
Benefits
- Competitive salary and meaningful equity in a high-growth company
- 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
- Unlimited PTO and paid family leave
- Home office & equipment stipend
- Commuter benefits (pre-tax transit and parking)
Company info
- Transforming Construction Permitting https://www.youtube.com/watch?v=Xbxs_TzlTTo
- PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
- We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
- All employment decisions are based on merit, qualifications, and business needs.
- The Team Transforming Construction Permitting https://www.youtube.com/watch?v=Xbxs_TzlTTo
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This listing is sourced directly from PermitFlow's careers page and normalized into a canonical job model.