Lucid Motors

Mobile Service Technician, Mission Viejo New Site Opening

Mission Viejo, CA

Sponsorship not specified$34k-$47kDetected 2 days ago

Inventory ManagementCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market.
Our teams come from industries around the world, united by a shared commitment to excellence.

Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
Accurately document client concerns for diagnosis and repair
Provide support at Service Center based on demand
That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity.
In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities.

2-5 years of experience as an automotive service technician
Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
By refusing to settle, you can help redefine what's possible and shape the future of mobility.
Self-sufficient, highly organized and comfortable working independently and as part of a team
Customer facing experience exhibiting excellent written and verbal communication skills
Proficient in Microsoft Office as well as learn proprietary DMS software
EPA 609 Certification
Willingness to complete Lucid provided CPR training post hire
Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

28471 Marguerite Pkwy, Mission Viejo, CA 92692
All employees will be trained at and report to our Costa Mesa Service center until the new site opens in Mission Viejo.
The Mobile Service Technician is a unique position that covers field service repairs.
Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools.
As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.
Lucid will reimburse the cost associated with successful completion.

Base Pay Range (hourly)
Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program.
Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan.
Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program.
Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward.
Lucid is excited to announce the grand opening of our brand-new Service Center in Mission Viejo, Ca.
We are building a talented team of service professionals who are passionate about innovation, customer excellence, and the future of sustainable transportation.
Our Service Technicians are the foundation of every Lucid service center, working alongside some of the most advanced teams in the EV industry.
We are seeking individuals who bring curiosity, precision, and energy to their craft, and who are passionate about delivering an exceptional, world-class experience to every Lucid customer.
Join us at an exciting time as we establish this state-of-the-art location and help shape the next chapter of Lucid's service operations from day one.

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
At Lucid, we believe diversity strengthens everything we build.

This listing is sourced directly from Lucid Motors's careers page and normalized into a canonical job model.