Eco Battery

Warranty Manager

West Columbia, SC

Sponsorship not specifiedDetected 15 days ago

Process ImprovementPerformance ManagementLeadershipCommunicationProblem SolvingMentoring

About the role

This role is responsible for overseeing the repair department, managing a team of battery repair technicians, improving repair processes, and ensuring the highest standards of quality, safety, and efficiency.
This individual will play a critical role in identifying product failures, implementing corrective actions, reducing warranty costs, and improving overall product reliability.

Team Leadership Lead, train, mentor, and develop a team of LiPo4 Battery Repair Technicians.
Create a culture of accountability, continuous improvement, and safety.
Document findings and communicate recommendations to Engineering, Product Development, and Quality teams.
Track failure trends and work cross-functionally to implement corrective and preventative actions.
Develop repair procedures and testing methods to improve repair effectiveness and product reliability.
Quality & Process Improvement Develop and maintain repair standards, work instructions, and testing procedures.
Monitor department KPIs and implement improvements to increase efficiency and repair quality.
Known for its innovative engineering and cutting-edge technology, Eco Battery delivers tailored energy solutions designed to enhance performance and reliability.
Job Summary Eco Battery is seeking an experienced and technically skilled Battery Repair/Warranty Manager to lead our battery diagnostics and repair operations.

Experience 3+ years of experience in battery repair, electronics repair, automotive diagnostics, or related technical fields.
The ideal candidate has extensive knowledge of electrical systems, troubleshooting, and root cause analysis.

Strong understanding of lithium battery construction, operation, and safety.
Knowledge of Battery Management Systems (BMS), electrical diagnostics, and troubleshooting techniques.
Ability to read wiring diagrams, schematics, and technical documentation.
Experience using multimeters, battery analyzers, and diagnostic equipment.
Understanding of root cause analysis methodologies and quality systems.
Excellent communication and documentation abilities.
Ability to explain technical issues and solutions clearly to both technical and non-technical audiences.
Strong organizational and problem-solving skills.
Why Join Eco Battery?

Ensure all repaired products meet company quality and safety standards before being returned to customers.

This listing is sourced directly from Eco Battery's careers page and normalized into a canonical job model.