Acuityinternational
Customer Care Specialist I (Rails)
8600 Astronaut Blvd - Cape Canaveral, FL
Sponsorship not specifiedDetected 11 hours ago
RailsComplianceOutbound SalesCustomer SupportHIPAACommunicationMicrosoft OfficeOSHA
About the role
- Coordinates with examinees and network providers to schedule employment-related examinations.
- Whether the position or person is suitable for hybrid work is based on the nature of the job duties, contract, and/or management's discretion.
- Coordinate with examinees and network providers to schedule employment-related examinations.
Responsibilities
- Performs duties in a safe manner.
- Participates and supports safety meetings, training, and goals.
- Maintains a clean and orderly work area.
- With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path.
Requirements
- Computer proficiency in MS Office Suite Apps, Adobe Acrobat, database software, etc. with the ability to toggle between multiple platforms.
- Must be able to pass a background check and drug screen.
- High School Diploma or equivalent
- Customer service experience
- Able to work a flexible schedule to accommodate work requirements.
- High level of organization and detail oriented
- Dependability
- Good written and oral communication skills
Nice to have
- 1 year of office experience
- Call Center Experience
- Physical Requirements and Work Conditions:
- Work is normally performed in a typical interior/office work environment.
- Work involves sitting and standing for prolonged periods of time.
- May require bending and lifting up to 15 lbs.
- Acuity International is an equal opportunity employer.
- For OFCCP compliance, the taxable entity associated with this job posting is:
Benefits
- Our vision aims to empower our clients by actively leveraging our broad range of services.
- May serve on the OSHA VPP, Safety, and Wellness Committees.
- Works closely with our medical team, examinees, employers, and contracted facilities to ensure the completion of the examination process.
- File, scan, and retrieve exam results to include laboratory, medical, and final determinations.
- Handles all medical and drug screen results compliant to HIPAA standard practices.
Company info
- Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, disability, or protected veteran status.
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