Acuityinternational

Acuityinternational

Customer Care Specialist I (Rails)

8600 Astronaut Blvd - Cape Canaveral, FL

Sponsorship not specifiedDetected 11 hours ago
RailsComplianceOutbound SalesCustomer SupportHIPAACommunicationMicrosoft OfficeOSHA

About the role

  • Coordinates with examinees and network providers to schedule employment-related examinations.
  • Whether the position or person is suitable for hybrid work is based on the nature of the job duties, contract, and/or management's discretion.
  • Coordinate with examinees and network providers to schedule employment-related examinations.

Responsibilities

  • Performs duties in a safe manner.
  • Participates and supports safety meetings, training, and goals.
  • Maintains a clean and orderly work area.
  • With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path.

Requirements

  • Computer proficiency in MS Office Suite Apps, Adobe Acrobat, database software, etc. with the ability to toggle between multiple platforms.
  • Must be able to pass a background check and drug screen.
  • High School Diploma or equivalent
  • Customer service experience
  • Able to work a flexible schedule to accommodate work requirements.
  • High level of organization and detail oriented
  • Dependability
  • Good written and oral communication skills

Nice to have

  • 1 year of office experience
  • Call Center Experience
  • Physical Requirements and Work Conditions:
  • Work is normally performed in a typical interior/office work environment.
  • Work involves sitting and standing for prolonged periods of time.
  • May require bending and lifting up to 15 lbs.
  • Acuity International is an equal opportunity employer.
  • For OFCCP compliance, the taxable entity associated with this job posting is:

Benefits

  • Our vision aims to empower our clients by actively leveraging our broad range of services.
  • May serve on the OSHA VPP, Safety, and Wellness Committees.
  • Works closely with our medical team, examinees, employers, and contracted facilities to ensure the completion of the examination process.
  • File, scan, and retrieve exam results to include laboratory, medical, and final determinations.
  • Handles all medical and drug screen results compliant to HIPAA standard practices.

Company info

  • Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.

Equal opportunity

  • All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, disability, or protected veteran status.

This listing is sourced directly from Acuityinternational's careers page and normalized into a canonical job model.