Niural
Account Associate (EOR & Contractor Payments)
New York City · Contract
Sponsorship not specifiedDetected 1 day ago
CommunicationProblem Solving
About the role
- We're looking for experienced Account Associates to join our Customer Operations team.
- This role requires prior experience in EOR, contractor payments, or HR tech industry.
Responsibilities
- Manage a portfolio of customer accounts, ensuring timely and accurate operational support.
- Partner with Payroll, Payments, Product, Engineering, and Finance to resolve complex operational issues.
- You'll manage clients across payroll, contractor and EOR payments, billing, and post-onboarding support while working closely with internal teams and global partners.
Requirements
- 2-4 years of experience in the global payroll, Employer of Record (EOR), contractor payments, or HR technology industry (required).
- Experience managing global contractor and EOR payroll operations.
- Knowledge of international payment methods, including stablecoin payment workflows.
- Experience with cross-border payroll funding, invoicing, and payment operations.
Nice to have
- Experience with global payroll or EOR platforms.
- Familiarity with blockchain, crypto wallets, and stablecoin settlements.
- Experience working with global employment compliance and cross-border workforce operations.
- 2-4 years in Global Payroll, EOR, Contractor Payments, or HR Tech
- Customer-facing operational experience
- Experience supporting global clients
- Knowledge of stablecoin and international payment operations
- Strong understanding of payroll and payment workflows
Company info
- Manage global contractor and EOR payment operations across multiple countries.
- Support customers with payroll funding, invoices, payment timelines, and issue resolution.
- Act as the primary operational contact for assigned customers, ensuring a high-quality customer experience.
This listing is sourced directly from Niural's careers page and normalized into a canonical job model.