securitymetrics

securitymetrics

Quality Assurance Manager - SMB Sales

Orem, Utah

Sponsorship not specifiedDetected 20 days ago
CRMExcelProcess ImprovementLeadershipCommunicationMentoring

About the role

  • Are you a game changer ready to transform our SMB Sales division?
  • include designing sales training, safeguarding the company's reputation, and coordinating with cross-functional teams to ensure high quality and efficient customer interactions.

Responsibilities

  • Develop and implement scorecards and evaluation frameworks
  • Collaborate with Sales Leadership to support SMB market expansion
  • Develop and conduct training for new and existing sales talent
  • Manage and update Wiki resources and sales scripts

Requirements

  • 5+ years of experience in a similar management role
  • Expertise in utilizing CRM platforms and various sales technologies
  • Expertise in leveraging call recording software and advanced call analytics

Compensation

  • Depends on Experience (DOE)

Benefits

  • Company-subsidized Benefits

Company info

  • Company Summer and Winter parties
  • Company raffles including MacBooks, iPads, drones, Apple Watches, TVs and cash prizes

This listing is sourced directly from securitymetrics's careers page and normalized into a canonical job model.