Pearson Candidate Experience Site
Lead, Service Delivery Management
United States
Sponsorship not specifiedDetected 15 days ago
LeadershipMentoring
About the role
- This is accomplished by supporting operational systems, compliance structures, and leadership accountability through school-based leadership teams.
Responsibilities
- Job Overview The Lead, Service Delivery Management formerly known as the Director of School Operations (DSO) is a senior, enterprise-level leadership role responsible for operational excellence across a portfolio of Connections Academy schools.
- The Lead, Service Delivery Management focuses on strengthening the effectiveness of school leaders and leadership teams through hands‑on partnership, coaching, and operational problem‑solving.
- The Lead uses a multi-layer leadership model to ensure alignment and execution of school operations to PVS standards and values.
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