Reltio
Customer Engineer
United States · Mid
Sponsorship not specified$100k-$150kDetected 147 days ago
JavaScriptPythonJavaData StructuresAlgorithmsNoSQLElasticsearchCassandraDynamoDBAWSGCPAzureDevOpsAPI DevelopmentRESTAgentic AISAPCustomer SupportResearchCommunicationProblem Solving
Stay score
odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- They also play a key role in sharing knowledge to enhance overall customer satisfaction and product improvement.
- Handle complex technical problems for our customers that include technical configuration, workflow compilation, lambda code debug, integration and JSON knowledge.
- Resolve all categories of customer technical issues (questions, tasks, and problems) through diligent research, reproduction, and troubleshooting per the organizational goals.
Responsibilities
- Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
- Serve as a subject matter expert in multiple product features for supporting, enhancing, and fixing solutions that support a rapidly growing business at a massive scale.
- Participate in a 24/7 on-call rotation, providing after-hours support for critical issues.
- Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base.
- We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other.
Requirements
- 3+ years of experience supporting enterprise products in SaaS in a customer-facing role.
- Experience in hands-on programming (ex.
Nice to have
- We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right.
- Overall Market Range
- Reltio is proud to be an equal opportunity workplace.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Skills
- Bachelor's degree in Computer Science or equivalent field of study.
- 3+ years of experience with on-premise or cloud Data Unification solutions.
- 3+ years of experience with Public Clouds AWS/GCP/Azure and their services.
- 3+ years of experience with REST APIs and integration tools.
- Experience in data management, master data management, analytics, and big data platforms and technologies.
- Experience in hands-on programming (ex. Python, Java).
- Experience with RESTful API development and debugging, Postman.
- Experience with web UI development with JavaScript frameworks.
- Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology.
- MS in computer science or equivalent experience preferred.
- Experience with NoSQL databases (Cassandra, Elastic Search, DynamoDB preferred), and distributed indexes is a plus.
Compensation
- At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market.
Benefits
- Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives.
Company info
- At Reltio, our values guide everything we do.
- With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success.
- If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
- Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams that will improve our customers' successful use of our products and drive adoption.
- Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people.
- If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk!
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
This listing is sourced directly from Reltio's careers page and normalized into a canonical job model.