Pitney Bowes Inc.
Corporate Billing Analyst
US CT Shelton
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About the role
- Analyze billing data to identify trends, performance concerns, and potential billing discrepancies.
- Coordinate national account discounts, billing adjustments, and account maintenance activities.
- Correct billing errors across multiple business lines while maintaining account integrity.
Responsibilities
- Deliver high quality work with consistency and pride
- Collaborate effectively and elevate those around them
- Focus on outcomes that drive impact and growth
- Support high-value Presort clients by ensuring billing and collection activities are completed accurately and timely.
- Maintain client satisfaction by partnering with internal and external stakeholders to resolve billing and account issues.
- Support onboarding activities for new clients, acquisitions, and account setup.
- Collaborate across departments to resolve account setup, invoicing, and billing inquiries.
- Help develop, improve, and document billing processes to increase efficiency and reduce errors.
- You thrive in a fast-paced environment, can manage multiple priorities, and are committed to accuracy, continuous improvement, and building strong relationships with clients and business partners.
- Provide the opportunity to grow and develop your career
Requirements
- Read and interpret client contracts and implement pricing updates as required.
- Advanced proficiency with Microsoft Excel and strong overall computer skills.
- Ability to understand and follow operational and safety-related instructions communicated in English.
- This is a hybrid role, with 4 days in the Shelton, CT office required. This hybrid status may change based on business need.
Nice to have
- Experience maintaining billing, financial, or customer account management systems.
- Experience supporting large or national customer accounts.
- Experience training or mentoring team members.
- The hourly wage range for this position is $26.00-$30.00 per hour.
- Actual compensation will be based on skills and experience as they relate to the job requirements.
Skills
- Strong verbal and written communication skills.
Compensation
- The hourly wage range for this position is $26.00-$30.00 per hour. Actual compensation will be based on skills and experience as they relate to the job requirements.
Benefits
- Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)
Company info
- A detail-oriented and analytical professional who enjoys solving complex billing and account-related issues while delivering outstanding service to internal and external customers.
Visa & Work Authorization
- Must be legally authorized to work in the US.
- Employer will not sponsor position for employment visa status now or in the future (ex.
This listing is sourced directly from Pitney Bowes Inc.'s careers page and normalized into a canonical job model.