Livanova

Livanova

Technical Services Specialist

US_Remote, USA

Sponsorship not specified$115k-$130kDetected 15 days ago
JavaScriptNLPTCP/IPHL7/FHIRMedical DevicesCommunication

About the role

  • Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future.
  • If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive.
  • Why join LivaNova's cardiopulmonary team?

Responsibilities

  • Leverage HL7 expertise to define, design, and create programs, templates, and processes supporting the deployment of current and future LivaNova perfusion data ‑ management products.
  • Provide 2nd ‑ line support to global LivaNova teams and distributors ' Field Services through email and hotline channels, focusing on HL7 interface and IT ‑ related issues.
  • Develop and maintain comprehensive technical documentation for all processes and procedures.
  • Maintain and generate service ‑ related records and reports in accordance with internal standards.

Requirements

  • You have completed university or college studies in business informatics, computer science or a comparable specialist training course in a relevant field.
  • Provide support during technical trainings for Field Service Engineers when required.
  • Hands ‑ on experience with Mirth Connect (NextGen Connect), including configuring channels, transformers, filters, scripts, destinations, database connectors, and monitoring interface performance.
  • Effective team player with the ability to work independently when required.

Skills

  • High affinity for modern technologies with a solid understanding of current trends such as IoT, Digital Transformation, and Remote Services.
  • Working knowledge of JavaScript for interface customization and data transformation tasks.
  • Solid understanding of networking fundamentals and system integration concepts, including TCP/IP and API ‑ based communication.
  • Strong organizational agility, with the ability to work effectively across functions and in global, multicultural environments.
  • A customer ‑ oriented mindset with a proactive approach to service.
  • High level of self ‑ discipline and attention to detail.
  • Strict adherence to standard operating procedures and regulatory requirements.
  • Willingness to travel internationally (25%+ of total working time).

Compensation

  • A reasonable estimate of the annual base salary for this position is $115,000 - $130,000 + discretionary annual bonus.
  • Pay ranges may vary by location.
  • In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee.

Benefits

  • As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds.
  • You will also be a team, with decades of experience in this industry, who are looking forward to both guiding you as well as learning from you.
  • Help us make a difference - join us in transforming patient lives with health innovation that matters.
  • Health benefits - Medical, Dental, Vision
  • Personal and Vacation Time
  • Retirement & Savings Plan (401K)

Company info

  • LivaNova values equality and diversity.
  • We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.
  • Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate's sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.
  • Identify and resolve system and procedural issues promptly, ensuring timely communication to management and impacted customers.
  • Demonstrated ability to quickly identify and resolve system or procedural issues, ensuring clear communication with management and affected customers.
  • Join our talented team members worldwide to become a pioneer of tomorrow-because at LivaNova, we don't just treat conditions - we aspire to alter the course of lives.

This listing is sourced directly from Livanova's careers page and normalized into a canonical job model.