University of New Orleans
Application Support & Services - Coordinator 2
Baton Rouge, La
Stay score
odds of building a lasting career here
Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$744 more — $55,744 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $55,744 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Software Quality Assurance Analysts and Testers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Software Quality Assurance Analysts and Testers (15-1253) · Baton Rouge, LA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
States it is exempt from the H-1B cap
Green-card follow-through: 60%
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- Provides training of agency utilized applications to staff as necessary.
Responsibilities
- Completes projects and frequently transitions between projects and application support.
- Triages, prioritizes, and fulfills maintenance and support requests submitted through the ticket system.
- Develops, produces, distributes, and updates training materials in the form of guides, videos, PowerPoint presentations, etc. to LDH employees and internal Application Support & Training staff.
- Works with the Coordinator 3 and Unit Supervisor to develop and implement testing plans for new software development.
- Please upload the following documents in the Resume/Cover Letter section.
Requirements
- Bachelor's degree, or Associates degree with 3 years of professional experience, or 6 years of professional experience in lieu of degree
- Minimum 1 year professional experience working with agency utilized applications or solutions.
- Minimum 1 year professional experience with content development or application solution development.
- Ability to work in a team environment
- Ability to communicate technical concepts to technical and non-technical audiences.
- Advanced degree.
- Minimum 2 years professional experience working with agency utilized applications or solutions.
- Minimum 2 years professional experience with content development or application solution development.
- Minimum 2 years of experience in managing projects, assignments and competing priorities.
- The required information is listed below in the job posting.
- Excellent analytical skills, effective organizational and time management skills.
- Great attention to detail and follow up, and verbal/written communications skills.
- MOUS, ACE, MCT or other relevant industry certifications.
Compensation
- $55k-$65k
Benefits
- Provides technical support to Louisiana Department of Health (LDH) staff involving agency utilized applications by diagnosing technical problems and identifying appropriate solutions through research.
This listing is sourced directly from University of New Orleans's careers page and normalized into a canonical job model.