City of Aurora

City of Aurora

Library Security Clerk

Library and Cultural Services Administration, United States of America

Sponsorship not specifiedDetected 26 days ago
ExcelInventory ManagementCustomer SupportResearchWritingMicrosoft Office

About the role

  • Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization.
  • Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
  • Please go to www.AuroraGov.org/LCS to learn more about the City of Aurora, Library and Cultural Services Department.

Requirements

  • At least 1 year of security experience is required.
  • When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.
  • Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment.

Nice to have

  • At least 6 months of direct customer service in retail or service industry setting preferred.
  • Library background experience is preferred but not required.
  • Ability to speak Spanish preferred but not required.
  • Customer service techniques.
  • Routine software/computer systems including the internet.
  • Email, word processing, spreadsheets, database input/use.
  • Inventory/customer transaction systems.

Skills

  • Skill in the use of windows-based programs
  • Strong customer service skills
  • Strong report writing skills
  • Abilities:
  • Ability to deal with stressful situations with tact and diplomacy.
  • Exercise good judgement in difficult and/or tense situations.
  • Tactfully and judiciously implement customer conduct policies.
  • Use general office equipment, computers, calculators, and copy/fax machine.
  • Perform basic mathematical calculations.
  • Follow oral and written instructions.
  • Work shifts, including some nights, and weekends.
  • Essential Personnel:

Compensation

  • Salary to be commensurate with experience

Benefits

  • Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision.
  • Well-Funded General Employees Retirement Plan

Company info

  • Assists staff in addressing disruptive behavior, customer concerns and other security related incidents but does not detain, restrain, or physically touch customers outside of life-threatening situations.
  • Make a difference in the lives of real people every day
  • On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement

Equal opportunity

  • The City of Aurora is an equal opportunity employer.
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This listing is sourced directly from City of Aurora's careers page and normalized into a canonical job model.