Calistacorp

Calistacorp

Shareholder Services Receptionist

Anchorage, AK · Part-time

Sponsorship not specifiedDetected 15 days ago
LogisticsCustomer SupportLeadershipCommunicationPublic SpeakingWritingAdaptabilityOrganizational SkillsMicrosoft Office

About the role

  • Professionally administer all incoming calls.
  • Serve as initial point of contact for Shareholders by providing professional, hospitable, clear, and accurate information.
  • Ensure phone calls are redirected to the appropriate staff member, via the phone system or well-composed message.

Responsibilities

  • Maintain awareness of Shareholder department internal events and other general Shareholder information in order to assist callers and visitors.
  • Achieve knowledge leadership on the phone system in support of Shareholder Services staff. Professionally administer all incoming calls.
  • The Receptionist provides general office support to Shareholder Services Team with a variety of clerical and admin activities and related tasks.
  • The receptionist will also support, cross-train and fill the Administrative Assistant role as needed and will receive day-to-day guidance from the Administrative Assistant.
  • Assist with logistics, including scheduling meetings, workshops, and training events, including the setup of audio and video conferencing access and readiness; maintain an awareness of all such activities.

Requirements

  • Ability to pass a drug, reference, and background check.
  • Calista Corporation's office team has a fast-paced multi-tasking customer-service oriented environment requiring a high degree of efficient and effective performance.
  • Overtime may be required.
  • Minimum of two years of related administrative experience, with customer-service focus.
  • Valid state Driver's License and be qualified to operate a vehicle under the conditions of Calista Corporation's Driving Policy.
  • Calista Corporation's office team has a fast-paced multi-tasking customer-service oriented environment requiring a high degree of efficient and effective performance. Adaptability regarding schedule and task changes is necessary to accommodate changing priorities. Overtime may be required.
  • Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).
  • Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
  • It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Nice to have

  • High School Diploma
  • technical, vocational, or administrative certification preferred.
  • Ability to speak Yupik strongly preferred.

Skills

  • Exemplary customer-service skills and professional appearance.
  • Basic technical writing skills to effectively draft emails, memos, and correspondence.
  • Excellent interpersonal skills to work effectively and cooperatively with others.
  • Excellent oral and written communication skills to effectively communicate information to others.
  • Ability to safely operate a motor vehicle.
  • Ability to grasp new tasks.
  • Ability to work quickly with high levels of accuracy.
  • Ability to be detail oriented, organized, and proactively follow-up as needed.

Compensation

  • When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in

Equal opportunity

  • Assist with making travel and accommodation arrangements and preparing travel reports during project mobilization and enrollment application phase.

Visa & Work Authorization

  • Assist with notetaking at Shareholder Service events and activities, including standing sponsor and team meetings, workshops, and review sessions.
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This listing is sourced directly from Calistacorp's careers page and normalized into a canonical job model.