Relay

Senior Product Manager

Toronto, ON · Senior · Contract

Sponsorship not specifiedDetected 89 days ago

SQLProduct ManagementAccountingLeadershipCommunicationUnderwriting

About the role

We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.
At Relay, product management is about outcomes, not outputs.
Our team pairs long-term vision with rapid iteration.

Collaborate cross-functionally: work with Sales, Marketing, and Customer Experience teams to ensure smooth go-to-market launches and strong adoption.
Partner externally and internally: navigate and evaluate strategic partners while working across Relay as we grow our product offerings and build new capabilities.
Collaborate with Risk, Data, and Operations to ensure Relay's products are reliable, secure, and insight-driven.
Build narratives and roadmaps that align stakeholders, clarify priorities, and inspire confidence, even in the face of ambiguity.
navigate and evaluate strategic partners while working across Relay as we grow our product offerings and build new capabilities.
You'd rather build something better than defend something familiar.
If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.
We start with real customer problems and build solutions that move the needle for SMBs, and for our business.
Product Managers at Relay play a central role in solving these problems by building financial products that are simple, intuitive, and impactful.
As Senior Product Manager, you'll lead a major product area from end-to-end (e.g. core banking, risk, AI Insights, payroll etc).

At least five years of product management experience, with a track record of shipping and owning products at scale
Proven ability to take ownership of a product area and influence broader strategy.

Comfort working in ambiguous environments while bringing structure and clarity where needed
Experimental & curious in your approach to product management (i.e. tooling, processes etc)
Have experience in fintech products.
You've joined a company at its early stages and have seen it through scale
You have experience working in a fintech startup
Are familiar with risk/fraud tools or credit underwriting frameworks.
Bonus Points
The Interview Process
Stage 1: A 60-minute Google Meets video call with a member of our Talent team
Stage 2: A 60-minute Product Deep Dive interview with the hiring manager
Stage 3: A 45-minute in-person interview with a member of our leadership team
Stage 4: A 1-hour case study panel interview - a take home case study assignment will form the basis of this discussion

A 1-hour case study panel interview - a take home case study assignment will form the basis of this discussion
Our Compensation Approach
At Relay, we believe Relayers should feel valued for the impact they have on our mission and growth.
So we pay fairly and transparently.
The annual salary range for this role is $162,000 CAD to $198,000 CAD.
We pay for impact and aren't tied to yearly reviews.

Own impactful products end-to-end: define the vision, set the roadmap, and deliver high-impact outcomes shaping how SMBs understand, manage, and spend their money.

define and track KPIs, monitor performance, and make decisions rooted in data, customer insights, and company goals.
immerse yourself in their workflows and pain points, ensuring we're solving meaningful problems and delivering products that feel both intuitive and delightful.
Strong data competency with the ability to self-serve metrics and write basic SQL queries to support decision making
Ship high-quality products from ideation to launch: partner closely with design and engineering as part of a leadership trifecta, raising the bar for usability, craft, and polish.
Build and tell the story for your product: create clear narratives that inspire leadership, cross-functional partners, and customers; even in ambiguous situations.
Stay deeply connected to SMB customers: immerse yourself in their workflows and pain points, ensuring we're solving meaningful problems and delivering products that feel both intuitive and delightful.
Partner with Sales, Marketing, and CX to deliver successful launches and drive adoption among SMB customers.
partner closely with design and engineering as part of a leadership trifecta, raising the bar for usability, craft, and polish.
create clear narratives that inspire leadership, cross-functional partners, and customers; even in ambiguous situations.
We're looking for people who are relentless, curious, and care deeply about the work.

This listing is sourced directly from Relay's careers page and normalized into a canonical job model.