Topcon Positioning Systems, Inc
Service Technician
Bristol, PA
Sponsorship not specifiedDetected 7 days ago
ERPCustomer SupportOrganizational SkillsMicrosoft Office
About the role
- T o learn more about Topcon career opportunities go to www.topconcareers.com.
- Primary duties include troubleshooting and repairing products.
Responsibilities
- Diagnose, test, troubleshoot, and perform bench repairs on returned products.
- Perform product bench analysis/diagnosis and repairs.
Requirements
- Perform other duties as required.
Skills
- A.S. or equivalent in Electronics-related experience or technical training
- Able to read and interpret schematics.
- Working knowledge of basic test equipment, meters, oscilloscopes and digital multimeters.
- Knowledge of soldering.
- General working knowledge of computer applications in Microsoft Office and customer order entry in an ERP system
- Excellent customer service skills
- Strong organizational skills
- Physical Requirements
- Able to lift 50 lbs.
- Working Conditions
- 730 AM to 430 PM M-F
- Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).
Company info
- Assist customers with the operation and troubleshooting of products.
- Communicate with customers over the phone or via e-mail providing technical support.
- Process customer orders, assist customers with parts requests/orders, enter information, bill out work performed, maintain service log and other departmental records.
- Provide technical support to customers and end-users of our products.
- Supports and responds to hardware questions from customers.
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