OxyChem

Technical Service Specialist

Dallas, Texas

Sponsorship not specifiedDetected 21 days ago

CRMSupply ChainCustomer SupportCommunicationProblem SolvingPublic SpeakingMicrosoft OfficeFood Safety

About the role

At OxyChem, our chemistry makes modern life possible, and it is our people who make the difference.
OxyChem, a Berkshire Hathaway company, is a leading producer of essential chemistry with operations in the U.S., Canada and Latin America.
OxyChem's products play an essential role in everyday life, supporting critical applications in water treatment, pharmaceuticals, healthcare, manufacturing, automotive, personal hygiene, and residential and commercial construction.

In a fast-paced industry that demands precision, we create a supportive workplace where the safety and well-being of our employees are paramount.
The position will reside at our Corporate Office in Dallas, TX and support our Basic Chemicals business.
Provide technical support to OxyChem customers, sales force, business management, and supply chain to maintain and grow the business.
Develop Technical Data Sheets and Technical Bulletins related to the characteristics and use of OxyChem portfolio products.
Perform customer site assessments to ensure safe use and storage of products.
Ability to travel to support customers, sales, and business as needed.
Maintain open and effective communication with OxyChem manufacturing teams, sales and service teams, and product customers to ensure they are aware of Technical Service capabilities.

Experience in chlor-alkali manufacturing or process development
Expertise in water oxidation, hydrochloric acid processes or processing of chlorinated organic products.
Experience with quality management programs and food safety regulations.
Proficiency with CRM, Railtrac, and SAP.
If you believe you have been the victim of a recruiting scam, please contact your local police department.
Bachelor's degree or higher in Chemistry, Chemical Engineering, or other relevant technical disciplines.
5 years of Chlor-Alkali industry experience or closely related field.
Must have knowledge of fundamental chemical principles, laboratory practices, and laboratory and process safety.
High degree of problem solving and organizational skills.
Self-motivated with the ability to work efficiently with minimal supervision.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
Comfortable interacting and presenting information to customers at all levels of management.
Proficient in Microsoft Office.
Physical requirements - Must be able to lift 40 pounds, climb ladders and stairs. Walking, bending, stooping is required. Must be able to wear personal protective equipment as required. Must be able to respond to visual and audible alarms.
Additional Desired Qualifications:

OxyChem actively participates in the Occupational Safety and Health Administration Voluntary Protection Program, underscoring our commitment to safety.
We are committed to rewarding top performers, offering very competitive pay and benefits, and providing tremendous career development opportunities.
Maintain, as our highest priority, the protection of the environment, the health and safety of our employees, customers, and the communities in which we operate and/or transport our products.

It has come to our attention that various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of OxyChem.
Please be aware that these recruiting scams and communications do not originate, nor are they associated with our recruitment process.
All OxyChem job postings and offers will require a completed application through our company website.
OxyChem does not charge a fee at any stage of the recruiting process.
We are a safety-first, purpose-driven team committed to innovation, environmental responsibility, and doing things the right way.
If you are ready to contribute, elevate your skills, and take ownership of your career, OxyChem offers the opportunity to make a difference every day.
We are looking for an experienced and self-motivated individual contributor to fill the position of Technical Service Specialist within our Technology organization.
Serve as OxyChem's primary technical contact with customers.
Respond to technical inquiries from current and potential customers.
Investigate customer quality complaints related to the performance of portfolio products, and recommend corrective actions to customers, manufacturing, business management and other internal functional groups.
Report results in the form of spreadsheets, charts, graphs, formalized technical reports, and PowerPoint presentations to customers, sales, business and technical management.
Work with production staff, customers and outside vendors on projects as needed.

This listing is sourced directly from OxyChem's careers page and normalized into a canonical job model.