Datadog
Senior Accounts Receivable Analyst
New York, New York, USA · Senior
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About the role
- The ideal candidate will have a strong background in accounts receivable, exceptional analytical abilities, and a keen attention to detail.
- This role will be responsible for managing a book of business and addressing internal and external concerns via email and Zendesk.
- Partnering with internal stakeholders such as Customer Success, Revenue and Sales, you will assist in resolving Billing disputes.
Responsibilities
- Manage the accounts receivable collections process for assigned book of business
- Collaborate with internal teams to resolve billing discrepancies and disputes in a timely manner
- Manage incoming billing inquiries and collectability concerns through Zendesk. Triage accordingly to Revenue, Sales, and Customer Success teams and to drive collections
- Develop and maintain effective relationships with clients to facilitate prompt payment and resolve outstanding balances
Requirements
- Bachelor's degree in accounting or equivalent required
- 5+ years of full cycle Accounts Receivable / Billing Operations experience
- Proficiency in Microsoft Excel required
- Ability to work independently, with a strong work ethic, self-motivation and problem-solving skills
Nice to have
- Experience in Salesforce, NetSuite and Tableau a plus
Compensation
- $81,000 - $109,000 USD
Benefits
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Generous global benefits
- Datadog offers a competitive salary and equity package, and may include variable compensation.
- Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Company info
- We are seeking a highly skilled and experienced Senior Accounts Receivable Analyst to join our Revenue Team.
- Senior Accounts Receivable Analysts have the opportunity to grow their careers in Finance and continue contributing to Datadog team success.
- At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
- Help customers understand their bills, which vary with usage and plan type
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
- It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
Equal opportunity
- Equal Opportunity at Datadog:
- This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Visa & Work Authorization
- t opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics
This listing is sourced directly from Datadog's careers page and normalized into a canonical job model.