The Home Depot
Senior UX Principal - Online
STORE SUPPORT CENTER, ATLANTA - 9090 · Principal
Sponsorship not specifiedDetected 71 days ago
UX ResearchAgileOKRsResearchLeadership
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odds of building a lasting career here
33Risky
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- You are comfortable taking informed risks, working through ambiguity, and championing a clear point of view while balancing customer needs, business goals, and technical constraints.
- This position typically reports to a Director or Senior Director of User Experience.
- Director - Can have 2-5 principals or individual contributors as direct reports.
Responsibilities
- Leads synthesis and facilitation activities
- Delivers UX strategy artifacts. (e.g. experience maps, service blueprints, etc.)
- 20% People - Develops and mentors principals (and future principals) on strategy, planning and innovative practices
- Attracts, retains, develops, and motivates top talent
- Drives UX practice across multiple domains
- Clearly communicates insights & opportunities & drives value across domains that gives insight into customer back approach
- 35% Delivery & Execution - Models & ensures consistency of deliverables across domains; Leads synthesis and facilitation activities; Delivers UX strategy artifacts. (e.g. experience maps, service blueprints, etc.)
- 20% People - Develops and mentors principals (and future principals) on strategy, planning and innovative practices; Helps UX leadership align resources to products based on skillset and product team needs; Attracts, retains, develops, and motivates top talent
- Models & ensures consistency of deliverables across domains; Leads synthesis and facilitation activities; Delivers UX strategy artifacts. (e.g. experience maps, service blueprints, etc.)
- Develops and mentors principals (and future principals) on strategy, planning and innovative practices; Helps UX leadership align resources to products based on skillset and product team needs; Attracts, retains, develops, and motivates top talent
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- The User Experience Senior Principal operates with a high degree of autonomy and influence, driving innovation through iterative research, design exploration, and cross-functional partnership.
Nice to have
- 8+ years of experience working with agile software development teams
- Strong interpersonal savvy
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
- Minimum Years of Work Experience:
- Preferred Years of Work Experience:
- No additional years of experience
- Minimum Leadership Experience:
- Preferred Leadership Experience:
Benefits
- Drives vision & purpose: Combines user research with OGSMs or OKRs of partners to clearly articulate the vision of their experiences & drive alignment with partners in solutions across an end-to-end customer experience
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This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.