kiln
Business Development Director
Lehi, Utah · Director
Sponsorship not specifiedDetected 20 days ago
HubSpotCRMBusiness DevelopmentNegotiationLeadershipCommunicationOrganizational Skills
About the role
- About Kiln: Kiln is a flex office and lifestyle brand.
- Kiln opened its first 2 locations in 2018 in Salt Lake City and Lehi, Utah and is rapidly expanding throughout the western United States.
- Kiln is pioneering the future of hybrid work within the niche of 'flex office' in the broader commercial real estate sector.
Responsibilities
- Lead through a mix of dotted-line and direct reporting relationships
- Partner with Community Directors, Managers, and Member Success teams to close new business
- Serve as a deal-support leader for complex or strategic opportunities
- Develop and execute regional go-to-market plans tailored to local market dynamics
- Partner with Community Teams to ensure a seamless and impactful onboarding experience
- Support initiatives that strengthen retention and increase member lifetime value
- Develop and manage strategic partnerships with universities, venture groups, and business associations
- Build and maintain strong commercial broker relationships that generate high-quality referrals
- Collaborate cross-functionally with Marketing and Operations on campaigns, pricing, and product feedback
- We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places and spaces.
Skills
- 6 or more years of experience in business development, sales leadership, or multi-site revenue management
- Proven success managing quotas and driving revenue growth across multiple locations or regions
- Experience partnering with brokers, venture groups, or business associations
- Familiarity with startup, technology, and business ecosystems
- Exceptional communication, negotiation, and relationship-building skills
- Strong organizational skills and CRM management experience (HubSpot preferred)
- Collaborative, team-first mindset with the ability to coach and enable frontline teams
- Passion for entrepreneurial communities, the future of work, and Kiln's mission
Benefits
- Represent Kiln at local industry events and within the entrepreneurial ecosystem
- Monitor pipeline health, forecast revenue, and generate sales reporting
Company info
- Our mission is to change the world within the workplace, elevating the quality of life for our members and enabling teams to build in new and creative ways.
- Our community lifts individuals, facilitates learning, and is creating a collective that is capable of things we cannot imagine.
- Role Summary: The Business Development Director is responsible for managing revenue performance across a portfolio of Kiln locations.
- From onboarding new members to cultivating broker relationships and closing enterprise accounts, the Business Development Director ensures a best-in-class experience while consistently meeting or exceeding revenue targets.
- Success in this role is measured by quarterly revenue quota attainment across supported communities, with a focus on driving each location to stabilized revenue as efficiently as possible.
- Critical Relationships:
- Member Success Manager or Lead at each community
- Community Director or Manager at each community
- Business Development Representative
- Regional Vice President of Operations
- Director of Revenue Operations and Strategy
- Director of New Markets
- Major Responsibilities:
- Revenue Leadership
- Manage quarterly revenue attainment across a portfolio of approximately 5 to 8 Kiln locations
- Retain and upsell existing members
- Go-To-Market Execution
- Conduct targeted outreach to high-value and enterprise prospects
- Ensure consistent adoption of sales playbooks, templates, and processes
- Member Experience and Onboarding
- Partnerships and Broker Relations
This listing is sourced directly from kiln's careers page and normalized into a canonical job model.