H2 Health
Patient Coordinator
Lubbock, Texas, United States · Full-time
Sponsorship not specifiedDetected 7 days ago
ComplianceCustomer SupportHIPAAEHR/EMRPatient CareCommunication
About the role
- Serve as the first point of contact, greeting patients with professionalism and outstanding customer service.
- Answer incoming phone calls and respond to patient inquiries.
- Knowledge of medical terminology and insurance processes.
Responsibilities
- Schedule patient appointments and maintain an efficient daily clinic schedule.
- Coordinate physician referrals and manage incoming documentation.
- Maintain accurate patient records while ensuring HIPAA compliance.
- Collaborate with therapists and administrative staff to deliver an exceptional patient experience.
- Assist with front office operations and maintain a welcoming, organized clinic environment.
Requirements
- High school diploma or equivalent required.
Skills
- Excellent communication, organizational, and customer service skills.
Benefits
- Verify insurance benefits and obtain authorizations as needed.
Company info
- Apply today and become part of a team that's committed to improving lives-one patient at a time.
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This listing is sourced directly from H2 Health's careers page and normalized into a canonical job model.