H2 Health

H2 Health

Patient Coordinator

Lubbock, Texas, United States · Full-time

Sponsorship not specifiedDetected 7 days ago
ComplianceCustomer SupportHIPAAEHR/EMRPatient CareCommunication

About the role

  • Serve as the first point of contact, greeting patients with professionalism and outstanding customer service.
  • Answer incoming phone calls and respond to patient inquiries.
  • Knowledge of medical terminology and insurance processes.

Responsibilities

  • Schedule patient appointments and maintain an efficient daily clinic schedule.
  • Coordinate physician referrals and manage incoming documentation.
  • Maintain accurate patient records while ensuring HIPAA compliance.
  • Collaborate with therapists and administrative staff to deliver an exceptional patient experience.
  • Assist with front office operations and maintain a welcoming, organized clinic environment.

Requirements

  • High school diploma or equivalent required.

Skills

  • Excellent communication, organizational, and customer service skills.

Benefits

  • Verify insurance benefits and obtain authorizations as needed.

Company info

  • Apply today and become part of a team that's committed to improving lives-one patient at a time.

This listing is sourced directly from H2 Health's careers page and normalized into a canonical job model.