gravyty

gravyty

Senior Manager, Customer Marketing & Advocacy

United States · Senior

Sponsorship not specifiedDetected 18 days ago
Product ManagementProduct StrategyProject ManagementCRMCustomer SuccessCommunication

About the role

  • This is a highly cross-functional role for someone who can blend strategy, storytelling, customer empathy, data, and execution.

Responsibilities

  • Gravyty helps institutions build stronger connections with the students, alumni, donors, and communities they serve.
  • In this role, you'll own the strategy and execution of customer marketing programs that deepen relationships, increase product adoption, strengthen retention, and turn satisfied customers into active champions.
  • You'll build thoughtful customer journeys, create useful and engaging communications, elevate customer voices, and help teams across Gravyty better understand what our customers need, value, and love.
  • You'll partner closely with Customer Success, Product, Sales, and Marketing to ensure every customer touchpoint feels timely, helpful, human, and tied to measurable outcomes.

Company info

  • We're looking for a Senior Manager, Customer Marketing & Advocacy to help bring that same spirit of connection to our customer experience.
  • What Success Looks Like ● Customers receive communications that feel valuable, relevant, timely, and human.

This listing is sourced directly from gravyty's careers page and normalized into a canonical job model.