Bain Capital, LP
Application Support Engineer
Boston · Mid
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($90,000) is below the Level I prevailing wage of $114,275. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Boston-Cambridge-Newton, MA-NH. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- With approximately $225 billion of assets under management, Bain Capital is one of the world's leading private investment firms.
- Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets.
- Today, our team includes 1,985+ employees in 24 offices on four continents.
Responsibilities
- Monitor and support production systems, integrations, and data pipelines
- Support user access, provisioning, and platform administration, primarily within Salesforce
- Partner with development teams, business analysts and vendors to resolve issues and implement improvements
- Respond to business data inquiries and operational support requests
- Maintain documentation and standard operating procedures for recurring issues
- Identify opportunities to improve monitoring, automation, and support processes
- Manage and prioritize support queues (ServiceNow)
- Support business continuity and disaster recovery planning and testing efforts
Requirements
- 2-5 years of experience in application or production support within enterprise environments
- Proven ability to thrive in fast-paced, high-performing team settings
- Experience assisting with incident management and collaborating effectively across cross-functional teams
- Hands-on experience with Salesforce, supporting day-to-day operational activities.
- Excellent communication and organizational skills, with the ability to prioritize, assess urgency, and escalate appropriately
- Self-motivated and resourceful, with the ability to independently research and troubleshoot issues before escalating
- Experience working within ITIL best practices
- Familiarity with integration tools and job schedulers
- Experience with scripting or BI tools
- Working knowledge of SQL
Nice to have
- Workday experience a plus
- Salesforce Certifications a plus
Compensation
- Expected Annual Base Salary $90k-110k
- Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location.
- In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance.
Benefits
- Bain Capital offers a competitive benefits package designed to support employees' health, financial security, family needs, and overall well-being.
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Equal opportunity
- Bain Capital is an equal opportunity employer.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
This listing is sourced directly from Bain Capital, LP's careers page and normalized into a canonical job model.