Hri Hospitality
Private Dining & Events Services Manager
Hyatt Place Hyatt House Indianapolis Downtown
Sponsorship not specifiedDetected 20 days ago
SalesNegotiationLogisticsLeadershipCommunicationProblem SolvingPublic SpeakingOrganizational SkillsMicrosoft OfficeFood Safety
About the role
- 186 rooms | 4,500 sq. ft. meeting/event space Amenities: 24-hour fitness center, indoor pool, restaurant and bar with outdoor lounge, complimentary hot breakfast daily.
- Located in downtown Indianapolis, this property attracts both business and leisure demand-offering strong career growth in a thriving Midwestern market.
- With a residential-style feel in an urban setting, it's ideal for leaders who value both guest comfort and brand-driven operations.
Responsibilities
- conduct site visits, tastings, and consultations to convert leads into confirmed bookings
- Develop and present customized event proposals, menus, and pricing packages based on client needs, budget, and occasion
- Build and maintain relationships with repeat clients, corporate accounts, wedding planners, and local businesses to drive referral and repeat business
- Create detailed Banquet Event Orders (BEOs) and function sheets, ensuring accuracy and timely distribution to all relevant teams
- Respond promptly to inbound private dining inquiries; conduct site visits, tastings, and consultations to convert leads into confirmed bookings
- Be present for key events to manage real-time issues, troubleshoot service gaps, and ensure guest satisfaction
- Develop accurate event cost estimates, invoices, and final billing in coordination with the finance department
- Manage vendor relationships (florists, rental companies, entertainment, AV providers) including contracts and payments
- Lead pre-shift briefings and post-event debriefs to capture feedback and drive continuous improvement
Requirements
- 2-3+ years of experience in catering, banquet, or private dining management, preferably within a hotel, resort, or luxury hospitality setting
- Proven track record in event sales and achieving revenue targets
- Strong knowledge of food and beverage service standards, menu planning, and event logistics
- Proficiency with catering/event management software (e.g., Delphi, Tripleseat, Caterease) and Microsoft Office/Google Workspace
- Bachelor's degree in Hospitality Management, Business, or related field
- Experience with luxury weddings, corporate retreats, or high-profile social events
Nice to have
- Multilingual abilities a plus
Benefits
- 24-hour fitness center, indoor pool, restaurant and bar with outdoor lounge, complimentary hot breakfast daily.
Equal opportunity
- Coordinate menu planning with the Executive Chef, including special dietary accommodation and seasonal offerings
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