Liberty Software
Client Service Supervisor
Grapevine, TX
No sponsorshipDetected 104 days ago
Account ManagementCustomer SupportPharmacy PracticeLeadershipProblem SolvingCritical ThinkingMentoringOrganizational Skills
About the role
- Lead the team that supports the pharmacies supporting their communities!
- At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Client Service Supervisor who will lead by example in delivering outstanding client support. In this role, you will serve as a subject matter expert on
Responsibilities
- Support your Client Service Manager and collaborate cross-functionally with other departments
- Lead the team that supports the pharmacies supporting their communities!
- We're excited to grow our team by hiring a Client Service Supervisor who will lead by example in delivering outstanding client support.
- In this role, you will serve as a subject matter expert on Liberty's software products, mentor team members, manage performance, and personally resolve escalated issues with professionalism and care.
Requirements
- Bachelor's degree required
- Minimum of five years of relevant experience, including a strong background in pharmacy operations or account management
- Demonstrated leadership experience in a client-facing or support environment
- Professional, patient, and friendly demeanor
- Exceptional multitasking and organizational skills
- Strong critical thinking, documentation, and problem-solving abilities
- Quick to learn and navigate new software platforms
- Passion for providing excellent customer service and mentoring others
Nice to have
- Advanced understanding of the independent pharmacy industry strongly preferred
Benefits
- 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
- Family coverage available with Liberty contributing 50% of the premium
- Employer contributions to Health Savings Accounts (HSA )
- Generous paid time off and paid holidays
- Tuition reimbursement and continuing education support
- Adoption expense reimbursement
- Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
- Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
Company info
- At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software.
Visa & Work Authorization
- Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)
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This listing is sourced directly from Liberty Software's careers page and normalized into a canonical job model.