SentinelOne
Staff Customer Success Manager
United States · Staff+
Sponsorship not specified$132k-$165kDetected 2 days ago
DevOpsProject ManagementSalesforceAccount ManagementOnboardingCustomer SuccessLeadershipCommunicationPublic Speaking
About the role
- When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow.
- If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
- By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Skills
- to give the advantage to those who secure our future.
Compensation
- $132,000 - $165,000 USD
Benefits
- Restricted Stock Units (RSUs)
- Employee Stock Purchase Plan (ESPP)
- Flexible time off
- Gender-neutral parental leave
- Grandparent leave
- Medical, dental, and vision coverage
Company info
- SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
- Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
- What Are We Looking For?
- We're looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
- Own executive relationships across a portfolio of strategic enterprise customers, developing success plans aligned to business objectives and AI adoption goals.
- Lead complex customer onboarding and deployment projects from kickoff through production rollout, building implementation plans, timelines, and risk registers.
- Coordinate cross-functional teams - Product, Engineering, Professional Services, TAMs, Support, and Sales - to ensure successful execution and remove blockers.
- Conduct Executive Business Reviews, roadmap discussions, health assessments, and strategic planning sessions to drive adoption, retention, and expansion.
- Partner with Product and Engineering to relay customer feedback, and maintain accurate customer health, deployment, and risk data in Salesforce and CS platforms.
- SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity.
- Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed.
- Our teams are builders, problem-solvers, and innovators committed to shaping the future of security.
- If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
Equal opportunity
- SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer.
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This listing is sourced directly from SentinelOne's careers page and normalized into a canonical job model.