SIXT
Automotive Reconditioning Arbitrator
Los Angeles, CA, United States
Work authorization requiredDetected 12 days ago
ExcelAuditingCustomer SupportLeadershipCommunicationOrganizational SkillsMicrosoft Office
About the role
- You liaise with rental branches, reconditioning facilities, and third-party vendors to resolve escalated and complex cases
- You assist operations leadership by documenting site visit results and delivering clear, actionable recommendations
Responsibilities
- Are you ready to take the wheel and drive success?
- You support the resolution of disputes related to vehicle damage assessments and reconditioning costs across multiple markets
- You manage arbitration cases by applying company policies and industry standards to ensure fair and consistent outcomes
- You maintain quality standards through scheduled and unannounced site visits, auditing reconditioning work and documentation practices
- Self-Motivation & Reliability You work autonomously, take full ownership of your projects, and consistently deliver results with a proactive, dependable mindset
Skills
- Experience You have 5+ years of experience in automotive damage assessment, claims adjustment, or vehicle reconditioning
- Education You have a bachelor's degree or equivalent experience and are authorized to work in the United States without sponsorship
- Technical Proficiency You are proficient in computer navigation, including Microsoft Office Applications
- Soft Skills You demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication
- Commitment to Excellence You are success-oriented and willing to take on multiple tasks
- Travel You are flexible and willing to travel domestically up to 65%
- Paid Time Off & Sick Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
- Bonus Plan Take advantage of competitive performance-based incentives
- Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family
- Additional Perks Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancement
Benefits
- Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
Company info
- We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide.
- Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide.
- Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations.
- At SIXT, top-tier customer experience and outstanding customer service are our highest priorities.
- We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.
- Get started with us and apply now!
- In this field-based role, you will serve as the subject matter expert in resolving disputes between branches, customers, and third-party vendors while ensuring adherence to company policies and industry standards.
Visa & Work Authorization
- Education You have a bachelor's degree or equivalent experience and are authorized to work in the United States without sponsorship
This listing is sourced directly from SIXT's careers page and normalized into a canonical job model.